Frequently Asked Questions
Do I get free stock with my branded unit?
Yes! We work in partnership with many leading brands and are able to offer excellent free stock deals to help you off set the cost of the chiller. Click Here to see our latest special branded offers.
Is there a charge for delivery?
Delivery is calculated at time of purchase as per our standard charges.
How long will delivery take?
Delivery will be in 7-10 working days from point of payment (depending on stock levels)
What time of day will delivery be?
Delivery is between 9am and 5pm on the agreed date.
Do you deliver into my store?
Yes, our delivery trucks have specialist two man teams who will unload the unit, take it into your store, unwrap it and dispose of the packaging. If there is free stock with your purchase we will also deliver this into your store. (NB. You must have a space prepared on the agreed day of delivery or an additional delivery charge may be inccured.
What is the difference between a local and a remote compressor?
The term 'Local Compressor' implies that the workings of the multideck are kept within the unit. A 'Remote Compressor' implies that the workings are kept outside of the building taking the noise, heat and bulk out of the shop area leaving more space for storage and display. (These terms currently apply to multidecks only)
Do I get a discount for purchasing more than one unit / being a past customer?
We offer excellent deals as standard and so are unable to offer further discounts, however if you become a member of the Husky Priority Club, you will receive regular discounts and special offers unavailable to the general public. Click Here to Join!
What is the warranty like?
Unless stated at the time of sale, our standard warranty is 1 year parts which may be extended to 5 years. We have a specialist service department with a dedicated phone number so, in the unlikely event of a problem, we can efficiently handle any of your queries.
What are the payment methods?
Payment must be received before the unit can be despatched. This can be done either by a credit or debit card on the website or over the telephone with a credit / debit / AMEX card or by way of a posted cheque. Our drivers are not insured to carry cash and so payment on delivery cannot be accepted.
Do you take the old unit away?
Owing to gases contained within refrigeration equipment, disposal of and unit has to be arranged through a specialist, licensed company. We recommend you call your local council or the Environmental Health Agency.
Do you want my reference number?
If you have previously dealt with us please have your postcode ready when calling in order to help us promptly look up your records.
Are the glass door cabinets hinged or sliding doors?
Both are available at no extra charge, just whichever you prefer.
